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  • Senior API Integration Engineer

    Terms of Employment
    • W2 Contract-to-Hire, 12 Months
    • This position is predominantly remote. With that said, candidates must be willing to come onsite to Reston, VA for PI planning sessions / all hands meetings roughly once per month.
    • Candidates must be based in Maryland, Washington, DC, Virginia, or West Virginia.

    Overview & Responsibilities
    The position will require working with broad cutting edge technologies, including, but not limited to AWS API Gateway, API Management System (APIM), IBM API Connect, IBM DataPower, Automation Suites for testing API, Venafi Systems, CyberArk, Python, Java EE, Spring, Hibernate, Web Security, REST Services, Micro Services, Role Based Access Control (RBAC) security model, Identity and Access Management, Single Sign On (SSO), Kubernetes and containerization technologies, and the other integration technology. The candidate will play a subject matter expert (SME) role in the field of web Services, microservices and REST API. Responsibilities include:
    • Review the API specification for conformance of the enterprise standards and API governance framework.
    • Review the documentation and make recommendations for change.
    • Design and develop framework (reusable routines) using REST API Specifications and shell scripts to manage lifecycle of APIs.
    • Work with CI/CD team to create necessary custom Jenkins pipelines.
    • Design, develop and implement custom API flows and Publish API’s to APIM platform.
    • Troubleshoot issues seen in DataPower and APIM.
    • Generate reports from APIM Analytics.
    • Experience with OAuth and JWT (with OpenID Connect).
    • Participate in customer onboarding activities on to API Gateway platform and participate in triage activities on a need basis.
    • Support production release activities.
    • Manage the runtime platform on containers and Kubernetes.

    Required Skills & Experience
    • Extensive experience using Node.js to automate pipelines by executing JavaScript scripts within CI/CD environments like Jenkins.
    • Experience using Python to create scripts.
    • Experience in API development.
    • Experience using IBM DataPower (v10) or IBM API Connect (v10) to manage/deploy APIs.
    • Experience managing/deploying APIs on cloud and on-premises.
    • Experience configuring cloud native API gateways and ingress controllers.

    Preferred Skills & Experience
    • Knowledge of Open API Specifications (OAS) 2.0/3.0.
    • Experience using AWS API Gateway to manage/deploy APIs.
    • Experience in Bash/shell scripting.
    • Experience using Oracle/DB2 databases.

    May 12, 2025

  • Senior Security Engineer

    Terms of Employment

    • Contract-to-Hire, 12 months
    • This is 100% Remote Opportunity – Candidates must reside in Maryland, Washington, DC, Virginia, West Virginia, Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas.
    • This position will require 24×7 on-call rotation. 

    Overview

    Our client is looking for a Senior Security Engineer to develop and implement security solutions, architect and engineer trusted systems into secure systems, and administer security technology systems. Additionally, the engineer will assist in developing implementation and deployment plans that align with organizational strategic plan objectives and security requirements. The Senior Security Engineer will also advise management on developing cybersecurity policies, processes, and procedures. 

    Responsibilities

    • As a Senior Network Security Engineer, you will be responsible for operating and maintaining network security infrastructure to support mission-critical operations.
    • Oversee security infrastructure sustainment, maintenance, and advanced configuration of security tools (Palo Alto firewalls, F5 WAF, Illumio, Proofpoint mail gateways, IDS, AWS, and other security tools).
    • Respond quickly and effectively to network issues, outages, and change requests.
    • Recommend and perform system maintenance on network and security hardware/software as required.
    • Utilize network monitoring tools to proactively address capacity, performance, and availability issues before service degradation occurs.
    • Create and implement automation to increase efficiency, deployment velocity and reduce errors.
    • Participate in 24×7 on-call rotation.
    • Providing mentoring for other engineers on equipment/software.
    • Cross train in-house to share knowledge and share workload.

    Required Skills & Experience

    • Bachelor’s Degree in Computer Science, Information Technology, or related field. 
    • 5 years relevant IT security experience. 
    • In lieu of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
    • Certified Information Systems Security Professional (CISSP) OR Certified Information Security Manager (CISM) OR Certified Ethical Hacker (CEH) OR Certified Information Systems Auditor (CISA). 
    • Demonstrated experience with Palo Alto firewall. 
    • Demonstrated experience with F5 WAF and or Illumio Microsegmentation. 
    • Demonstrated expertise of TCP/IP fundamentals, IP sub netting, routing protocols (OSPF, BGP), and network management. 
    • Demonstrated expertise of point-to-point, VPN, and other WAN connectivity options. 
    • Ability to perform risk assessments and investigate cyber security incidents.
    • Ability to understand vulnerabilities at a technical level.
    • Knowledge of hardware and software, networks, data centers, systems, and cyber security related issues. 
    • Proficient in ethical hacking techniques.
    • Strong critical thinking ability and investigative/problem solving skills.

    Preferred Skills & Experience

    • Demonstrated experience with AWS security tools. 
    • Demonstrated experience with Proofpoint Gateway (Email Security). 
    • Demonstrated experience with Splunk and Palo Alto SOAR. 

    nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

    nTechJob

    May 6, 2025

  • Senior Domain Architect

    Terms of Employment

    • Contract-to-Hire, 9 months
    • This position is hybrid.
    • The office is located in Reston, VA.
    • Candidates must reside in Maryland, Washington, DC, Virginia, West Virginia, Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas.

    Overview

    Our client is seeking a Senior Domain Architect to drive enterprise optimization by introducing capabilities (inclusive of all functions) for their domain of responsibility utilizing in-depth knowledge and expert skills to advance domain strategies. The architect will translate these business needs into architectural solutions that meet or exceed performance, reliability, and security standards. Additionally, they will apply and adhere to enterprise roadmaps, principles, standards, and practices to guide domain strategies and their execution.

    Responsibilities

    • Primary for preparing domain architecture viewpoints and models depicting current, target, and interim states. 
    • Use current state viewpoints to identify and analyze pain points and opportunities (PPOs). Perform advanced modeling and analysis to meet the strategic needs of the organization with respect to system, information, functional/non-functional needs, performance and security/regulatory requirements. 
    • Create and utilize architecture patterns and ensure alignment with IT strategies and reference architectures. 
    • Ensure target state alignment and integration across architecture domains. 
    • Ensure upstream alignment / traceability to business needs via business architecture and downstream alignment / traceability with solution building blocks. 
    • Lead the extension / enhancement of domain architecture strategies, standards, and guidelines. Identify and support development of reusable domain patterns.
    • Collaborates on creation design, engineering and implementation of assets for internal use in solutions to improve solution quality; collaborate through implementation phase. 
    • Support peer reviews and represent the architecture domain in briefings to the Architecture Review Board. 
    • Collaborates publishing and maintenance of viewpoints / work products in the architecture repository, ensuring they are organized, accurate, and accessible. 
    • Disposition stakeholder comments / feedback received via project and non-project channels. 
    • Ensures that regulatory and compliance issues are addressed in solutions.
    • Collaborate with other teams (business and technical), key stakeholders, and partners to understand needs to maximize architecture impact and address technical limitations. Evaluates/selects a solution / product design that aligns with IT / Domain strategies, standards, and guidelines.
    • Researches emerging domain trends to determine their relevancy and fit for the organization.
    • Participates in vendor evaluation and selection process broadly; facilitates vendor evaluation and selection for domain-specific tooling. 
    • Represent the architecture domain in the drafting of RFIs/RFPs and the evaluation / scoring of vendor proposals.
    • Performs development / enhancement of architecture domain methods and tools. Ensure the alignment / integration of domain architecture processes / deliverables with those of other architecture domains and SDLC disciplines. 
    • Performs development of domain related communications / education material for use with stakeholders and architecture / SDLC partners.
    • Leads domain assessment of new / proposed projects for architecture impacts in support of annual planning, resource estimation, and alignment with IT strategy and enterprise architecture. 
    • Provide input to project, product, and enterprise technology roadmaps. Provide regular reporting on progress, issues, and opportunities related to the architecture domain.

    Required Skills & Experience

    • Bachelor’s Degree in Computer Science, Information Technology, or related field.
    • 8 years’ experience in Architecture Domain leading architecture initiatives.
    • In lieu of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
    • Strong understanding of SQL, data architecture designing and incorporating data model changes in Mainframes, DB2, Cloudera, Mongo DB and AWS Aurora Postgres / Redshift Technologies. 
    • Ability to motivate and influence others so that project objectives are met in a timely manner. 
    • Ability to collaborate with stakeholders and develop high quality solutions.
    • Ability to coach, delegate, and develop team members.
    • Proficient in managing cross-domain architecture solutions and impacts.
    • Expertise with domain related architecture frameworks, methods and tools.
    • Effective organizational, interpersonal/relationship management, analytical, communications (written and verbal) and collaboration.

    Preferred Skills & Experience

    • Advanced degree
    • Experience in 2-3 different architecture domains.
    • Certified System Architect

    nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

    nTechJob

    April 9, 2025

  • Lead Ab Initio Data Engineer

    Terms of Employment

    • W2 Contract-to-Hire, 12 Months
    • This position is hybrid with 1 day per week onsite in Reston, VA.
    • Candidates must be located in the Washington D.C., Maryland, or Virginia areas.

    Overview
    Our client is looking for a Lead Ab Initio Data Engineer to join a team that is working on a MongoDB buildout project for a very, very important business use case. While this will be the initial focus, once the project is complete, the Lead Ab Initio Data Engineer will be moved to new projects, as there is plenty of work budgeted for throughout the remainder of the year into 2025.

    General responsibilities include:

    • Work with Business Analysts and Product team to gather data requirements.
    • Transform the data to create a consumable data layer for various application uses.
    • Support data pipeline with bug fixes, and additional enhancements.
    • Document Technical design, Operational Runbook, etc.

    Required Skills & Experience

    • 8+ years of experience in data engineering and implementing scalable and fine-tuned ETL solutions for optimal performance.
    • 5+ years of ETL design and development experience using Ab Initio.
    • Experience using the Ab Initio Continuous>Flows product.
    • Experience leading at least one data integration project.
    • Data Integration project experience on the Cloudera platform.
    • Exposure to Amazon Web Services (AWS) services and systems (RedShift, Kafka, Glue, etc.).
    • Working knowledge of HDFS, Hive, Impala and other related Hadoop technologies.
    • Sound understanding of SQL and ability to write well performing SQL queries.
    • Good knowledge of OLTP and OLAP data models and other data warehouse fundamentals.
    • Rigor in high code quality, automated testing, and other engineering best practices, ability to write reusable code components.
    • Ability to unit test the code thoroughly and to troubleshoot issues in production environments.
    • Working experience with Unix/Linux shell scripting.
    • Ability to work independently and support other junior developers as needed.
    • Knowledge of Agile Development practices.

    Preferred Skills & Experience

    • Java development experience.

    nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

    nTechJob

    March 17, 2025

  • Senior IT Project Manager

    Terms of Employment

    • W2 Contract-to-Hire, 12 Months
    • This position is 100% remote. Candidates must reside in Maryland, Washington, DC, Virginia, West Virginia, Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas.

    Overview & Responsibilities
    A large health insurance provider is seeking a skilled Senior IT Project Manager to support the next-generation broker portal initiative. This project is a key component of a larger program designed to expand Salesforce technology upstream, building on a recent Salesforce implementation for customer experience. The focus is on improving sales and broker workflows and enhancing the overall user experience for internal stakeholders, including sales and product teams. The Senior IT Project Manager will lead specific workstreams within this initiative, ensuring effective collaboration with the assigned Senior Program Manager and other cross-functional teams. The role requires managing implementation tasks, addressing dependencies with other programs such as the product lifecycle management initiative, and ensuring alignment with organizational goals. Key responsibilities include driving project planning and execution, managing financials, identifying and mitigating risks, and maintaining communication with stakeholders. The ideal candidate will have a deep understanding of Salesforce implementations or equivalent sales platform projects, with the ability to bridge technical and business needs.

    Required Skills & Experience

    • Bachelor’s degree and 5+ years of IT project management experience.
    • Proven ability to manage budgets of $1MM or more.
    • Experience leading workstreams within larger programs and delivering on project milestones.
    • Familiarity with Salesforce implementations or similar sales platform projects, including understanding the functional needs of sales teams.
    • Strong risk management, financial management, and stakeholder communication skills.

    Preferred Skills & Experience

    • SAFe Scrum certification.
    • PMP certification.
    • Experience with Salesforce technology in the context of sales operations.
    • Knowledge of broker workflows and sales enablement tools.

    nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.


    nTechJob

    December 17, 2024

  • Configuration Management Process Lead

    Terms of Employment

    • Contract-to-Hire, 12 Months 
    • This position is 100% remote. Candidates must reside in Maryland, Washington, DC, Virginia, West Virginia, Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas.

    Overview
    Our client is seeking a Configuration Management Process Lead to maintain the overall quality and governance of the configuration management process within the organization. This role will provide the IT organization with oversight and guidance support of the associated end to end CMDB processes. This will be accomplished by working with the IT leadership and relevant stakeholders to implement and manage best practices, process, standards, and policy. The Configuration Management Process Lead has an advanced understanding of Configuration Management Processes as well as the methodologies and techniques needed to guide an organization to the successful attainment of key KPIs and overarching goals of IT Operations. The ideal candidate will also have a strong understanding and technical competencies with the Common Service Data Model (CSDM), Discovery, CMDB structure, MID servers, and the ServiceNow platform. Essential functions include the following: 

    • Process Lead: Establish integrated and systematic processes in support of related Configuration Management processes. Develop the organization’s expertise in the Configuration Management processes and methods. Plan, manage, and coordinate the full lifecycle in a high interoperability IT environment. Empower CMDB stakeholders utilize and leverage the CMDB database and associated processes.
    • Maintenance: Provides technical support and problem resolution for customer inquiries regarding the new and existing data analytics, policy, process, standards, and best practices related to Configuration Management.
    • Communication: Develops partnerships with the consumers of the data analytics to understand business needs. Trains on provided reports and dashboards, policy, process, standards, and best practices.

    Required Skills & Experience

    • Bachelor’s degree in computer science, Data Analytics, Business Management, Accounting, Finance, Process Improvement or similar field of study, or equivalent job experience.
    • Information Technology Infrastructure Library (ITIL) 3 or 4 Certification preferred, or equivalent experience.
    • 4+ years’ combined experience in Configuration Management in an IT operations, managed services, or service delivery environment.
    • 8+ years experience in process engineering. 
    • Expertise in ServiceNow, including CMDB, Discovery, CSDM, and Platform knowledge.
    • Attention to detail. 
    • Strong analytical skills. 
    • Strong interpersonal, collaboration, and communication skills.
    • Effective problem solving methods. 

    Preferred Skills & Experience

    • Certified System Administrator (CSA)
    • Certified Implementation Specialist (CIS) – Discovery

    nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

    nTechJob

    December 13, 2024

  • General Clerk II

    Terms of Employment

    • Contract-to-Hire, 6 months
    • This is 100% Remote Opportunity – Candidates must reside in Maryland, Washington, DC, Virginia, West Virginia, Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas.

    Overview

    Our client is seeking a skilled General Clerk II to perform a variety of essential administrative and clerical tasks that ensure the smooth handling of daily operations. Responsibilities include sorting and filing correspondence, invoices, receipts, and other records, as well as gathering and organizing information to prepare reports in specified formats. The role involves maintaining and updating files, posting records, compiling statistical data, performing calculations, proofreading documents, and completing forms with a focus on accuracy. Additional duties include preparing and sorting mail, answering telephones, responding to basic inquiries with professionalism, and performing simple typing and data entry tasks. The General Clerk II will also assist in the training of clerical staff and serve as the lead support for clerical operations. The ideal candidate demonstrates strong attention to detail, excellent organizational skills, and proficiency with basic office equipment and software, complemented by effective communication and interpersonal abilities.

    Responsibilities

    • Gathers, complies, and verifies information and performs data entry.
    • Follows clearly detailed procedures in completing several repetitive clerical steps performed in a prescribed or varied sequence, such as data entry, filing, operating basic office equipment (i.e. photocopier, facsimile, multi-line phone/voicemail systems, and minimal computer programs.
    • Assists in a variety of administrative matters including, but not limited to, verifying statistical reports for accuracy and completeness, compiling information, scheduling, and handling and adjusting complaints.
    • Provides the training for new hires and temporary staff for the clerical unit. 
    • Work closely with the department’s leadership team to keep abreast of procedure changes and communicate such to team members.
    • Accurately assesses the quality of work by section clerks, enters the quality data results in the work management system, provides supervisor with weekly and monthly statistical reports.

    Required Skills & Experience

    • High School Diploma or GED and 2 years experience in an administrative, clerical, or operations role.
    • Adept at learning new technologies to perform data entry, manage calendars, and create reports.
    • Proficient in Microsoft Office applications.
    • Strong time-management and organizational skills. 
    • Excellent communication skills both written and verbal. 

    nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

    IND15

    December 11, 2024

  • Senior Business Analyst

    Terms of Employment

    • Contract-to-Hire, 6 months
    • This position is hybrid. The office is located in Reston, VA.
    • Candidates must reside in Maryland, Washington, DC, Virginia, West Virginia, Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas.

    Overview

    Our client is seeking a Senior Business and System Analyst to ensure that the business’s need for changes to processes, policies and/or information systems are identified, understood, defined, documented and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user. The incumbent is accountable for the gathering and synthesizing of business requirements for moderate complexity software, systems, processes and/or services and translates them into specifications ensuring the business objectives are met. As the functional expert, the incumbent serves as a strategic conduit between the business area and the technical or software development team through which requirements flow.

    Responsibilities

    • Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business area’s user and/or technical (functional/non-functional) requirements. 
    • Collaborates in the creation of project plans to define, organize and schedule requirements management and development activities. 
    • Facilitates requirements analysis and verification sessions. 
    • Participates in the tracking and management of open issues and assists in planning for resolution. 
    • Participates in development sessions and design reviews in order to ensure design meets user requirements.
    • Responsible for the overall success of user acceptance testing, including documentation, verification and release. 
    • Implements practices and procedures for end user test plans. Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution.
    • Leads in creating formal communication to be delivered to relevant stakeholders. 
    • Provides guidance and training to application end users.
    • Identifies, documents and troubleshoots problems utilizing acquired experience and knowledge of the relationships in systems, software and processes. 
    • Collaborate with appropriate stakeholders to monitor, report and resolve issues. 
    • Participates in the development of solutions and workarounds that solve moderate to high complexity technical, system and/or business issues.
    • Reviews, analyzes and creates detailed documentation of business systems, processes, software and user needs. 
    • Responsible for the written documentation of requirements in accordance with established standards, in a clear and well organized manner. 
    • Develops and/or collaborates in key project and requirement deliverables for projects of moderate to high complexity.
    • Monitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverables. 
    • Coordinates assigned projects from concept through implementation. 
    • Prioritize and manage new work requests.
    • Answers policy-related questions for business processes, systems and software which require research and consultation with others internally and externally.

    Required Skills & Experience

    • Bachelor’s degree in Business, Information Technology, Computer Science or related field.
    • 5 years of progressive experience in business analysis, systems analysis, testing or other analytical experience.
    • In lieu of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
    • Demonstrated ability to deliver high quality, effective deliverables on-time and be a significant contributor to the development of cost-effective solutions.
    • Proven understanding of business analysis core competencies.
    • High-level of knowledge and understanding of business products and services.
    • Microsoft Office applications usage.
    • Excellent communication skills both written and verbal.
    • Ability to analyze, organize, and prioritize work while meeting multiple deadlines.

    nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

    IND15

    December 2, 2024

  • Medical Secretary

    Terms of Employment

    • Contract-to-Hire, 8-Weeks
      • W-2 Employee of nTech Workforce prior to Client Conversion
      • There is a “VERY good” is for the worker to convert at eight weeks but must have good performance and attendance.
    • This position is 100% onsite in Bel Air, MD, Monday-Friday, 8:30am-5:00pm.
    • Start date is December 16, 2024.

    Medical Setting Requirements

    • COVID-19 and Flu vaccinations are required for this environment.
      • Medical and/or religious exemptions are accepted.

    Position Overview

    • This role could be either sitting at the front desk greeting patients, checking in, managing the front desk when patients enter OR it could be the back-office receptionist desk checking patients out, scheduling follow-up appointments, etc.
    • Candidates must present well, speak professionally, have a positive attitude and welcoming demeanor.

    Job Summary

    • Under direct supervisor of the Office Manager, this role is responsible for the admin/clerical duties to assist with this cardiology office running efficiently.
    • There are 6-8 Providers at this office. It’s very busy and high volume.
    • The selected candidate must be able to keep their composure during high volume times, greet patients with a smile, assist with getting appointments scheduled, follow ups scheduled, follow up with patients via phone if they have questions, assist with ordering office supplies, checking out patients, assisting with medical requests, helping to get patients to the right phone line if procedures need to get scheduled, etc.

    Skills & Experience Requirements

    • At least 12 months of admin/clerical experience from a medical office environment is required and must be visible on resume.
    • Epic is highly preferred but not required.
    November 21, 2024

  • Claims Processor

    Terms of Employment Contract-to-Hire, 12 months This position is fully remote. Candidates must be based in Maryland, Washington, DC, Virginia, West Virginia, Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas. This is a full-time position, 40 hours per week. Overview Our client is seeking two (2) Claims Processors to review and adjudicate paper/electronic claims. Claims Processors will determine proper handling and adjudication of claims following organizational policies and procedures. Responsibilities Examines and resolves non-adjudicated claims to identify key elements of processing requirements based on contracts, policies and procedures. Process product or system-specific claims to ensure timely payments are generated and calculate deductibles and maximums as well as research and resolve pending claims. Use automated system processes to send pending claims to ensure accurate completion according to medical policy, contracts, policies and procedures allowing timely considerations to be generated using multiple systems. Completes research of procedures. Applies training materials, correspondence and medical policies to ensure claims are processed accurately. Partners with the Quality team for clarity on procedures and/or difficult claims and receives coaching from leadership. Participate in ongoing developmental training to perform daily functions. Completes productivity daily data that is used by leadership to compile performance statistics. Reports are used by management to plan for scheduling, quality improvement initiatives, workflow design and financial planning, etc. Collaborates with multiple departments providing feedback and resolving issues and answering basic processing questions. Required Skills & Experience High School Diploma or GED and 2+ years claims experience. Administrative research experience. Previously processed 200-300 medical claims daily for prior roles. Demonstrated analytical skills. Demonstrated reading comprehension and ability to follow directions provided. Excellent written/oral communication skills. Demonstrated ability to navigate computer applications, namely, Microsoft Outlook and Excel. High attention to detail. Preferred Skills & Experience 1-3 years Claims processing, billing, or medical terminology experience. Exposure to health care, health insurance, medical information, and direct service experience.

    November 20, 2024

  • Data Entry Clerk

    Terms of Employment

    • W2 Contract-to-Hire, 11 Months
    • This position is 100% on-site in Fairfax, VA.
    • This position is full-time, 40 hours per week. 

    Responsibilities
    Our client is looking for a Data Entry Clerk, working in a Mailroom environment, to separate, open, sort, and scan mail on a daily basis. The Data Entry Clerk will also be responsible for shipping and receiving office supplies and materials, weighing and preparing shipments, operating the postage meter, and picking up packages insides and outside the office – all the while leveraging data entry skills to track the incoming and outgoing materials.

    Required Skills & Experience

    • High school diploma or GED and 1+ year of data entry / clerical experience.
    • Basic computer proficiency – namely in typing.
    • Experience working in Microsoft Office – namely Word and Excel.
    • Hardworking with strong attention to detail.
    • Dependable, team-oriented with a willingness to work onsite five (5) days per week.
    • Strong communication skills.

    Preferred Skills & Experience

    • Prior experience working in a mailroom environment.

    nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

    IND15

    November 19, 2024

  • Claims Processor

    Terms of Employment

    • Contract-to-Hire, 12 months
    • This position is fully remote. Candidates must be based in Maryland, Washington, DC, Virginia, West Virginia, Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas.
    • This is a full-time position, 40 hours per week. 

    Overview

    Our client is seeking two (2) Claims Processors to review and adjudicate paper/electronic claims. Claims Processors will determine proper handling and adjudication of claims following organizational policies and procedures.

    Responsibilities

    • Examines and resolves non-adjudicated claims to identify key elements of processing requirements based on contracts, policies and procedures. 
    • Process product or system-specific claims to ensure timely payments are generated and calculate deductibles and maximums as well as research and resolve pending claims. 
    • Use automated system processes to send pending claims to ensure accurate completion according to medical policy, contracts, policies and procedures allowing timely considerations to be generated using multiple systems.
    • Completes research of procedures. 
    • Applies training materials, correspondence and medical policies to ensure claims are processed accurately. 
    • Partners with the Quality team for clarity on procedures and/or difficult claims and receives coaching from leadership. 
    • Participate in ongoing developmental training to perform daily functions.
    • Completes productivity daily data that is used by leadership to compile performance statistics. Reports are used by management to plan for scheduling, quality improvement initiatives, workflow design and financial planning, etc.
    • Collaborates with multiple departments providing feedback and resolving issues and answering basic processing questions.

    Required Skills & Experience 

    • High School Diploma or GED and less than one year experience processing claim documents. 
    • Administrative research experience.
    • Previously processed 200-300 medical claims daily for prior roles. 
    • Demonstrated analytical skills. 
    • Demonstrated reading comprehension and ability to follow directions provided. 
    • Excellent written/oral communication skills. 
    • Demonstrated ability to navigate computer applications, namely, Microsoft Outlook and Excel. 
    • High attention to detail. 

    Preferred Skills & Experience

    • 1-3 years Claims processing, billing, or medical terminology experience. 

    nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

    IND15

    November 19, 2024

  • Donor Services Coordinator

    Terms of Employment

    • Contract-to-Hire, 8-Weeks
      • W-2 Employee of nTech Workforce prior to Client Conversion
      • The objective is for the worker to convert at eight weeks but must have good performance and attendance
    • This position is 100% onsite in Baltimore, MD, Monday-Friday.

    About the Team

    • Works with two other team members in support of the Finance and Development Operations department.

    Required Skills & Experience

    • Minimum of three (3) years of experience coordinating payments, donations, updating gifts/donations in systems, etc.
    • Experience in at least one of the following domains: a) healthcare, b) non-profit, 3) donor services
    • Must have experience utilizing Raiser’s Edge


    IND15

    November 19, 2024

  • Learning & Development Specialist

    Terms of Employment

    • W2 Contract-to-Hire, 12 Months
    • This position is predominately remote. With that said, candidates must be comfortable coming onsite to Owings Mills, MD for in-person training sessions. These instances are very rare – once per month to once per quarter.

    Overview
    Our client is seeking a Learning & Development Specialist to facilitate training programs, ensuring that Customer Service employees are equipped with the right skills, knowledge/abilities to perform their assigned tasks, strengthen current skills, and acquire new skills to meet current and future business demands. This Learning & Development (L&D) Team supports Customer Service Representatives who service the organization’s Commercial/Large Market customers. This position is open because the organization’s Commercial Market area is growing – and more Customer Service Representative classes are needed to be onboarded. Furthermore, as the organization has moved to more remote work, training and facilitation methods have shifted – with two Trainers needed for these operational trainings versus one Trainer when the trainings were in-person. It is important to note – the Learning & Development (L&D) Specialists will spend the first few months learning the systems and roles they will be training. There are currently four Customer Service Representative classes scheduled to be onboarded in 2024 – and the Learning & Development (L&D) Specialists will have the opportunity to be observers of the training program for the first and second session. The Learning & Development (L&D) Specialists will be responsible for training facilitation – not training content development. Essential functions include the following: 

    • Facilitates virtual instructor-led training that reflects adult learning ideas to build capabilities and drive behavioral change and engage learners.
    • Utilizes business trends and post-learning evaluation to improve training content and delivery.
    • Partners with coordinators to maintain scheduling of training courses.

    Required Skills & Experience

    • Bachelor’s degree and 2+ years of experience delivering classroom trainings and virtual trainings as a Trainer, Training Facilitator, or similar – OR – High School diploma and 6+ years of experience delivering classroom trainings and virtual trainings as a Trainer, Training Facilitator, or similar.
    • Experience facilitating virtual trainings using enterprise facilitation / collaboration tools.
    • Knowledge of adult learning delivery methods and principles.
    • Knowledge and understanding of learning management systems (LMS).
    • Proficient in Microsoft Office applications.
    • Ability to conduct thorough research to uncover insights.
    • Ability to analyze, organize and prioritize work while meeting multiple deadlines.
    • Skilled in talking to others to convey information effectively.
    • Ability to maintain effective interpersonal relationships.
    • Ability to handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
    • Ability to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

    Preferred Skills & Experience

    • Experience facilitating virtual trainings using Microsoft Teams.
    • Experience in the healthcare and/or health insurance industry.
    • Experience training on customer service operations and workflows.
    • Experience using Salesforce.

    nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

    IND15

    October 28, 2024

  • Data Engineer

    Terms of Employment

    • W2 Contract-to-Permanent, 6 Months
    • This position is 100% remote. Candidates must be based in Maryland, Washington, DC, Virginia, West Virginia, Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas. Candidates based in Maryland, Washington, DC, or Virginia will be prioritized.

    Overview

    Our client is looking for a Data Engineer to create data extracts of various types of healthcare data and move data from “point A” to “point B”. The primary focus of this position will be on writing code. The secondary focus of this position will be on deployments. On a week-to-week basis, the Data Engineer can expect to code, attend requirements calls and project status calls, write ETL, work with Data SMEs to understand mappings, work with Testing Teams after queries have been written to test outputs, and pushing to production.

    Required Skills & Experience

    • Bachelor’s degree and 3+ years of IT experience – OR – High School diploma and 7+ years of IT experience.
    • Highly skilled writing complex SQL queries.
    • Skilled writing ETL/data pipelines using tools such as Informatica, Ab Initio, PowerCenter, Databricks, Data Factory, or similar.
    • Skilled writing Python code.
    • Personable with solid communication skills to attend requirements meetings with internal business teams and external vendors.

    Preferred Skills & Experience

    • Experience in the healthcare / health insurance industries.
    • Experience working with Protected Health Information (PHI).
    • Experience working in a Scrum environment.

    nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

    IND15

    October 23, 2024
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