Terms of Employment
- W2 Contract, 24 Months
- Onsite role at Newark, Delaware
- Travel occasionally to regional branch offices in Kennett Square, PA, Atlantic City area, NJ, and Plymouth Meeting, PA to support local infrastructure needs
Overview
Our client is seeking a Data Center & IT Field Operations Technician to join their team. This position serves as a primary technical resource responsible for managing, maintaining, and supporting data center infrastructure and local office IT systems. The ideal candidate is a proactive self-starter who can take full ownership of data center operations including coordinating hardware racking, running cable plans, and resolving hardware failures while balancing day-to-day user support in a dynamic environment.
Responsibilities
- Take complete operational ownership of the data center, coordinating cable planning, equipment racking, and layout with Data Center Operations.
- Perform hands-on data center maintenance, including installing, replacing, and troubleshooting server and storage array hardware failures.
- Inspect and resolve physical wiring issues involving both Ethernet and fiber connections.
- Perform SAN zoning on Cisco MDS switches to establish secure connectivity between storage infrastructure and servers.
- Install and configure VMware virtualization environments.
- Set up and maintain out-of-band management systems on Dell and HPE servers.
- Image, configure, and deploy Windows 10 and 11 workstations for end users.
- Work with serial communications for hardware console management and configuration.
- Conduct daily morning walk-throughs of control rooms to check in with shift managers and resolve emerging IT support needs
Required Skills & Experience
- High school diploma or equivalent degree; technical training or associate degree preferred.
- 2 to 4 years of experience working in data center environments, hands-on IT field support, or system administration.
- Strong technical background in Dell and HPE server hardware, storage arrays, and physical layer networking (Ethernet and fiber cabling).
- Hands-on experience configuring out-of-band management interfaces (iDRAC, iLO) and installing VMware ESXi.
- Practical understanding of Cisco MDS switch zoning and storage area network (SAN) connectivity.
- Solid working knowledge of Windows 10 and Windows 11 operating systems and workstation imaging techniques.
- Familiarity with serial communication protocols and console connections.
- Exceptional verbal and written communication skills with a strong customer-service mindset.
- Strong self-management skills with the proven ability to work independently, prioritize tasks, and take full ownership of assigned environments
Certifications
- Security+
- AWS Academy Graduate – AWS Academy Cloud Foundations
- Secret Security Clearance
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nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.