Junior Business Analyst

Terms of Employment
• W2 Contract, 3 Months (Potential extension for exceptional candidates)
• Location: Hybrid at Owings Mills, MD
o (Training on-site, at least first 3 weeks on site all days), then will be 3 days a week onsite -(Tuesday, Wednesday, Thursday)
• Local Candidates only
• Full Time Opportunity- 40hrs/week
• Work Schedule: 8am – 5pm EST
Overview
A Junior Business Analyst typically assists in analyzing and documenting business processes and requirements for projects within an organization. The candidate will support the Exelon Corporate Security background screening Department. The team size is around 5-10 members. The contractor will be responsible to perform the security background checks.
Responsibilities
• Assisting in gathering and documenting business requirements from stakeholders.
• Analyzing and documenting current business processes and workflows.
• Assisting in the development of functional and technical specifications.
• Participating in meetings and workshops to gather requirements and provide updates on project progress.
• Assisting in the identification and documentation of project risks and issues.
• Supporting the development and testing of new systems or enhancements.
• Assisting in the preparation of training materials and user documentation.
• Providing support to users during system implementation and post-implementation
Required Skills & Experience
• 2-4 years of experience
• 1 – 2yrs exp ordering background checks (Truescreen experience an advantage)
• Must be able to run reports in Excel/Outlook
• Experience in Customer Service (Strong customer service skills, resolution customer service background)
• Strong analytical, problem-solving, and communication skills.
• Detail-oriented and able to work effectively in a team environment.
Preferred Skills & Experience
• College degree preferred and 5+ yrs experience.
• 1 to 2 years experience in security/HR ordering background checks.
• Beeline and SailPoint experience (Handling beeline tickets/ticketing systems)