nTech Workforce has an immediate client opening for a Patient Biller.
Terms of Employment
- W2, Contract, 13 weeks
- The position is fully onsite in Baltimore, MD 21209.
Position Overview & Responsibilities
Our client is seeking a Patient Biller that prepares and follows up all third party and patient bills, as organized and directed by the Patient Finance Manager/Director. Key responsibilities include:
- Work aged receivable utilizing A/R reports and received correspondence and other department inquiries
- Review and assess adjudicated claims for timely and proper payment of outstanding balances
- Research, correct and resubmit or reprocess unpaid claims as necessary
- Submit adjustment request daily as necessary
- Verify validity of account balances by researching, review and ensuring accuracy of charges, payments and adjustment posting and ensure account balances are assigned to the correct payer buckets
- Review and interpret Explanation of Benefits (EOB) for denials and underpayment of codes
- Research and resolve denials and underpayments with insurance carriers
- Identify payer denial trends
- Confirm insurance eligibility and confirm carrier policy for referral and auth requirements as needed for claim adjudication
- Submit carrier appeals and reconsideration request in a timely manner
- Identify and submit the required insurance refund request to refund specialist according to policy and procedure
- Meet productivity goals/benchmarks as set and communicated Department leadership
- Serve as a customer service representative for patient inquiries/calls
- Maintain confidentiality of patient information
- Work collaboratively with other departments and coworkers as needed
- Attend quarterly payer meeting with respective payers
Required Skills & Experience
- Minimum of a High School Diploma
- Three years of successful experience in hospital billing
- Extremely accurate with figures and data entry
Preferred Skills & Experience
- Associate’s Degree
- Strong oral and written communication skills
- Ability to handle sensitive patient information with discretion and professionalism
- Excellent time management and ability to multitask in a fast-paced environment
- Customer service skills with sensitivity and tact in dealing with patients, families, and staff
nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.
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